Terms & Conditions

Welcome to SK Dental Zone. By purchasing from our website, you agree to the following terms and conditions:

1. Pricing & Payments

• All product prices are subject to change without prior notice.

• Orders are processed only upon confirmation of payment.

• Prices shown are exclusive of shipping charges, unless stated otherwise.

• Additional taxes, duties, or surcharges (if applicable) will be borne by the customer.

• We accept payments only through secure and authorized payment gateways.

2. Shipping

• Shipping charges may vary depending on location, weight, and courier partner.

• Delivery timelines will be communicated during checkout, but actual delivery may vary due to courier delays, public holidays, or unforeseen events.

• Customers will receive tracking details once the order is shipped.

• In case of incorrect address or contact details provided, SK Dental Zone will not be responsible for failed or delayed deliveries.

• Risk of loss passes to the customer once the product is handed over to the courier.

• Returns and replacements are accepted within 7 days of delivery.

• Items must be unused, unopened, in original packaging, and in resalable condition.

• Products damaged due to mishandling, improper use, or negligence are not eligible for return.

• Customized or specially ordered products are not eligible for return or replacement.

• Return shipping costs must be borne by the customer, except in cases of defective or wrong products delivered.

3. Returns & Replacements

4. Order Cancellation

• We reserve the right to cancel any order due to product unavailability, pricing errors, or technical issues.

• Customers may request cancellation only before dispatch of the product. Once shipped, cancellation will not be possible.

• If payment has already been made, the refund (if applicable) will be processed within 7–10 working days.

• We are not liable for delays in refunds caused by banks or payment gateways.

5. Customer Responsibility

• Please review product details, specifications, and compatibility before making a purchase.

• Ensure shipping details (address, contact number, etc.) are accurate at checkout.

• Customers are responsible for ensuring that purchased products are handled, stored, and used as per professional or manufacturer guidelines.

• For bulk or special orders, customers should confirm availability with our team before placing an order.

• For assistance, our support team is always available to help via email, phone, or chat.